Privacy Policy

Privacy Policy

At Neighbourhood News Online we value and are committed to protecting your privacy. This policy describes the type of data we collect and how we process and store your data. Your use of our website indicates your acceptance of this policy. If you have any queries relating to this policy please email: comknow.nno@gmail.com.

Website forms

When you complete a form on our website we will collect the data that is submitted. Your data will be securely stored and may be used to:

• Pre-populate subsequent website forms
• Customise your website experience
• Profile you based upon your usage of the website.

When you complete a form (e.g. a contact form or ‘Add your event’ or ‘Add your organisation’ or ‘Add news’ download form) we may use the data supplied to send you relevant marketing emails. You can opt-out of these emails at any time, by either:

• Clicking the relevant ‘unsubscribe’ link at the bottom of each email
• Sending an email to comknow.nno@gmail.com requesting removal from our distribution list.

IP tracking

Your IP address will be recorded when you use our website. We may use 3rd party IP databases to identify the company you are working for when accessing the website. This technology does not identify individuals, unless:

• You are a sole proprietor
• You complete a website form, which allows us to match your IP address with your contact details.

Website analytics

Our website analytics are provided by Slimstats (and the third party CRM tool used on this website).

• SLimstats provides cookie and IP based tracking, but does not personally identify individuals.

The data gathered through the use of our website will be governed by Google’s Analytics Privacy Policy

• The CRM’s analytics is also used to track website usage. By default this does not personally identify individuals, unless you have completed a form. In this case the data provided through forms may be combined with your website usage data to profile you. Please see the ‘Website forms’ section above.

Security and sharing

Data provided through our website is transmitted and stored in an encrypted state. Data will be held by us, Google and our CRM system and thus may be stored outside of the European Economic Area. We will not pass your data to other third parties, unless required to do so by law.

Requesting a copy of your data or deletion of your data

You may request a copy of, or that we can delete the data we hold for you personally, by emailing info@lionelhitchen.com. Where a deletion has been requested, we will provide confirmation that your data has been removed from our internal systems. Please note we may not be able to delete anonymous data.